Pricing And Policy

  • We have a minimum total grooming fee of $80.  The price for our standard service is very comparable to stationary salons and is based on the characteristics of your pet's breed (i.e. size and weight, amount of hair, coat thickness, etc.).  
  • For a verbal estimate for your pet, please contact us and we will give you a price based on the details that you provide. Your groomer will confirm your estimate after meeting your pet during their appointment. 
  • We may be forced to cancel appointments at any time due to weather/road conditions, equipment failure, etc.  Every effort will be made to contact you in advance and reschedule your appointment as efficiently as possible on a case by case basis.
  • For the safety of our groomers, we require up-to-date rabies vaccinations for all pets being groomed during your appointment.  For the safety of your pets we recommend that they be up-to-date on all other vaccinations.
  • While we encourage you to come inside to familiarize yourself with our salon before or after your appointment, for the safety of you, your pet, and our groomers, we cannot allow anyone inside the salon during the grooming process.
  • We will not demat a pet that is badly matted and has not been properly maintained. We believe extreme dematting is inhumane for your pet. For cases of extreme matting, we will strip/shave down your pet by going underneath the mats, very close to the skin. We will try to preserve any parts of the coat, where feasible, while making your pet comfortable and attractive as possible.
  • Any pets that are presented to us with a flea infestation will be shampooed with our flea shampoo,at no additional charge, to ensure a flea-free environment for all of our clients.  
  • We reserve the right to refuse service to any pet that has behavioral issues that may affect our safety or your pet's safety.  For your pet’s safety, we will not groom sedated or pregnant dogs.
  • If you are not happy with our services for any reason, please do not hesitate to contact us to have the issues resolved to the best of our ability. We do not refund money for a grooming service that can be resolved.
  • Payment of services is required at the completion of your grooming appointment. We accept cash, most credit/ debit cards, and checks payable to The Itchy Pooch.  Exact change for cash is appreciated; The Itchy Pooch does not carry more than $20 in change.
  • Returned checks are charged a NSF fee of $35.